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ANDRA
C. MCNALLY
BUSINESS/INFORMATION SYSTEMS SPECIALIST ALPINE GEOPHYSICS, LLC EDUCATION: PROFESSIONAL
EXPERIENCE: FIELDS
OF EXPERIENCE: Ms. McNally managed application development, where her responsibilities included management of multiple simultaneous projects. Responsibilities included project management, budget management, client relations, coaching, mentoring, and compliance with the Capability Maturity Model (CMM) methodology. Ms. McNally has a strong technical background in project management, database administration, and all areas of application development including, analysis, design, development, test, technical writing and application support relevant to the telecommunications industry. Ms. McNally was responsible for the voice response and SQL portion of the Computer Telephony Interface (CTI) environment including such functionality as simultaneous call delivery and screen pop capabilities, load balancing, text to speech and speech recognition. Her responsibilities included development and ongoing support of approximately 90 voice response applications, routing, screening and delivering calls to all U S WEST/QWEST call centers. Supported multiple databases housing Voice Response and Automatic Call Distribution routing data. Central Billing Operations System Test Lead with primary responsibility for test media development, new functionality and regression testing in isolated and end-to-end events for the U S WEST Billing and Journaling subsystems. PROFESSIONAL
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